OpenAI president Greg Brockman speaks with Joanna Stern about the company's push to reinvent computing through voice interfaces, new devices, and a unified desktop app, while addressing trust concerns after a model's security breach. Voice mode aims to bring machines closer by using human-like pauses and back channels, and the desktop ChatGPT can now operate computers and take actions like managing travel. OpenAI is building a family of AI-first devices, coming 'soon' but without specifics, and denies Apple's trade secrets lawsuit, calling itself plenty innovative. The merged ChatGPT-Codex app is acknowledged as messy but a step toward a zero-tab future, with growth from 5 million to 10 million users in two weeks. Brockman defends the Hugging Face incident as a benchmark with reduced safeguards, calling it a wake-up call for cybersecurity, and insists temporary chats are honored while announcing cryptographic investments for verifiable data handling.
Description Most people think Sam Altman is the guy running OpenAI. But behind the curtain is company president Greg Brockman. Joanna sits down with Brockman to discuss OpenAI’s progress in voice computing, its plans for AI devices, the Apple lawsuit and the future of the ChatGPT and Codex apps. They also tackle the question underlying it all: If OpenAI can’t earn—and keep—users’ trust, does any of the rest matter? Chapters: [00:00 - 00:32] Who is OpenAI president Greg Brockman? [00:33 - 03:11] Why does ChatGPT Voice sound so human? [03:12 - 04:16] Talking to AI with voice masks / beaks [04:17 - 06:33] ChatGPT Voice on desktop demo [06:32 - 08:08] OpenAI’s family of devices [08:09 - 09:04] Apple vs. OpenAI lawsuit [09:05 - 14:06] ChatGPT Desktop Redesign [14:07 - 14:43] OpenAI IPO: Is it all about the money? [14:44 - 17:26] Why did ChatGPT hack Hugging Face? [17:27 - 19:24] OpenAI on AI backlash [19:25 - 21:02] ChatGPT incognito mode [21:03 - end] Conclusion 📬 Our videos are free here, but support our work by subscribing to the New Things. You’ll love the newsletters! thenewthings.com/subscribe. 📙 Order Joanna’s new book at joannastern.com 💼 Want to sponsor our stuff? Email joannastern@smoothmedia.co ▶️ Subscribe here so you don’t miss future videos https://www.youtube.com/c/joannastern Who is Joanna Stern? Emmy winner. Pulitzer finalist. Professional asker of uncomfortable questions. New York Times bestselling author. Joanna spent 12 years at The Wall Street Journal making videos and writing columns before founding New Things. Before that, she helped start The Verge and worked at ABC News. She believes technology should work for humans—and that journalism should be fun. She is working on both. She also is the author of the new book I AM NOT A ROBOT: My Year Using AI to Do (Almost) Everything. As NBC News' Chief Technology Analyst, her reporting and The New Things content regularly appears across NBC's broadcasts and platforms. For Joanna’s full resume, see LinkedIn. You can find me on Instagram here: https://www.instagram.com/joannastern Or on X here: https://x.com/JoannaStern Or on LinkedIn here: linkedin.com/in/joannastern

